Questions, answered.

We deliver within the United States only. Every order is made to order, then shipped with tracking.

Production takes 2–4 business days. After your order ships, delivery takes 8–16 business days.

Not right now. We ship to US addresses only.

Not right now. Every order ships at standard speed, with tracking.

Orders over $60 ship free. Below that, shipping is a flat $5.99.

They run true to size in a relaxed unisex fit. Between sizes? Size down for a fitted look, or stay true to size for a relaxed one.

Pick a shape first — almond, coffin, square, stiletto or oval — then a length. Each set ships with 10 tips sized to most natural nail widths.

If none of the standard sizes fit, choose Custom on the product page and give your nail widths in the note field. The studio cuts the set to match.

One size. Every cap uses an adjustable strap that fits most head sizes.

Unworn tees, sweatshirts and caps in original packaging can be returned or exchanged within 14 days of delivery. Every item is made to order, so email contact@byanhstudio.com first and the studio guides you through it.

Press-on nail sets are final sale once opened, for hygiene reasons. If a set arrives damaged, contact the studio within 7 days and it is replaced.

Email a photo of the item and your order number within 7 days of delivery. The studio sends a replacement or a refund. Nothing needs to be shipped back first.

Yes, while it is still in the studio — usually the first 24 hours. Once it says Shipped, it cannot be changed.

• Send your idea through the custom design request form, with any references.
• The studio replies within 2–3 business days with a sketch and a quote.
• You approve the design. Production then takes 5–10 business days.
• Your piece ships with tracking, the same as any other order.

Yes. Pick Wholesale on the contact form and give your quantities and timeline. Minimums and lead times vary by product.